COMPETENCES AND PSYCHOLOGICAL FACTORS IN THE PROFESSION OF PROFESSIONAL BUSINESS TRAINER
Competence is defined as the specific ability to act presented in behaviour. The level of competence at a given moment is influenced by factors such as -Knowledge - both the knowledge gained from school and the knowledge gained during various training courses. In addition, there are various psychological factors that characterize each of us.
It is a creative and innovative approach to both coaching and consulting tasks. It also includes the ability to modify existing solutions, the ability to create and promote new and unusual solutions, supporting the functioning of individuals, teams and entire organizations.
This includes knowledge and ability to apply the principles of effective communication, both verbal and non-verbal, and the ability to rely on reliable information. We must not forget to show respect for the recipient. Communication is also the ability to adjust both the language and form of communication not only to the situation, but also to the recipient.
OPENNESS TO LEARNING BUSINESS PROCESSES
First of all, it is a presentation of commitment to the learning process. It includes generating, introducing, promoting, stimulating and supporting those processes that are supposed to lead to the creation of new and optimal solutions used in business. It is also the ability to conduct a critical analysis of the current situation, to perceive the situation from different points of view.
It is the ability to present various materials effectively combined with the ability to activate the group during the presentation. It is also the ability to adapt to customers.
COOPERATION IN THE COACHING TEAM
It includes the willingness, but also the ability to cooperate effectively. It is the ability to become a member of a team, to support individual co-workers during substantive and logistic activities. It is also supporting others in the exchange of experience, which are to improve the quality of training and consulting activities.
Includes the ability to influence relationships between people in a positive way. This is the ability to strengthen individual team members, but also the whole organisation.